Quality & Compliance

  • Standard Processes and data driven approach across all services
  • With integrated security system in place ensure data security of all clients
  • Meet and exceed customer expectation in terms of quality and timely delivery

HIPAA Compliance

  • SecqureOne understands all HIPAA regulations and strives to exceed these standards.
  • SecqureOne complies with all HIPAA standards and understands the need for strict adherence.
  • SecqureOne trainsall the employees to ensure security, privacy and confidentiality of all information.
  • SecqureOne ensures stringent security measures put in place to ensure confidentiality of client’s data.

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Administrative Safeguards

All risk areas related to e-PHI have been identified and developed procedures to mitigate risks including:

  • Non-Disclosure Agreement with clients, vendors, visitors and employees
  • Access on need basis for client logins and file systems including password management
  • Training to employees on e-PHI, risks and complaints
  • Backup of all files and documents stored in the server on external storage devices

Physical Safeguards

All employees have restricted access to information (both internal and external) that is exclusive to the performance of their duties.

  • Bio-metric access to prevent unauthorized entry
  • Floor-level security to client work areas are implemented
  • Cameras in all security sensitive areas in the premises to monitor
  • Authorized personnel are allowed to enter the server room
  • USB ports are restricted only to keyboards, mice and other peripherals
  • Removable storage devices are inaccessible through the USB ports
  • Power saving options are enabled in all workstations
  • Screensavers are activated in 2 minutes and workstations are automatically locked in 5 minutes
  • Devices like Laptops, Mobile Phones, Cameras, CD/DVDs, Pen Drives, etc., are not allowed to be carried into the work area

Technical Safeguards

  • Data transfer is completely protected through secure VPN tunnels with respective clients
  • Access to firewall is approved by management for maintenance
  • Encryption of Client data done at a level of 3DES standard to ensure confidentiality in line with HIPAA standard’s
  • All Servers and desktops protected by anti-virus software
  • Anti-virus updates are done automatically, regular audits are carried out
  • Unique Login credentials provided to users to access the shared folders
  • Restricted access to internet provided based on client requirement
  • All Internet access being monitored by security team
  • Email access for all employees and only authorized personnel have the ability to send/receive mails outside the network.